FAQs
About Didachee & Our Products
What is Didachee’s print-on-demand service?
Didachee partners with a top-tier print-on-demand provider to custom-produce each order as it is placed. This means your item is made just for you—no mass production, no overstock.
What kind of items do you offer?
We offer apparel and accessories for men, women, children, and plus-size customers—everything from tees, hoodies, crop tops, totes, and more.
Orders and Processing
How long does it take to process my order?
Processing takes 1-5 business days. This includes printing and preparing your item for shipment.
Returns, Replacements & Refunds
Can I return my order for a refund?
Refunds are only given for production errors such as missing items or significant defects. Requests must be made within 5 days with video/photo proof.
Product Quality & Care
Why does my print look slightly different from the mockup?
Color variations may occur due to differences between RGB screen colors and CMYK print output. We work hard to make prints as accurate as possible.
How should I wash and care for my printed garments?
- Wash inside out in cold water using a mild detergent
- Avoid bleach, fabric softeners, and direct sunlight
- Use a low-heat dryer or air dry
- Iron inside out on low with a pressing cloth over the design
- Do not dry clean
These care tips help preserve the print's vibrancy.
If you have more questions, please contact our support team or message us directly through our social media channels. We’re here to help!